Are you going on vacation or have to be away for several days and you are not sure how to put your Amazon Seller account on vacation mode? Keep reading.
It is normal that at certain times of the year we have to be absent or decide to go on vacation to clear our minds a bit and be able to relax from exhausting work. When you sell through Amazon it is important that you know that you have the possibility of configuring your Amazon Seller account in vacation mode to avoid worries and fully enjoy your free time.
Putting your Amazon Seller account on vacation mode will change the status of your Fulfillment Seller (FBM) listings to inactive. This way, your products will not appear in Amazon search results and will not be available for purchase.
It is important that you know that you will have the possibility to change the status of all your listings or only of the specific websites.
How can I set my Amazon Seller account to vacation mode?
First of all, you have to schedule in advance the days that you will be absent and set the catalog to vacation mode three days before you leave, this will guarantee that no buyer surprises you at the last minute.
The steps you must follow are the following:
1. Go to the settings section and select account information.
2. Go to the Status section of your listings and select “Do you plan to go on vacation?”
3. Finally, select the markets in which you want to apply the vacation mode and press save.
By completing these steps you will have vacation mode active in the markets of your choice and you will be able to enjoy your vacation with peace of mind.
In addition to this, keep in mind that…
- You need to make sure there are no pending orders or customer issues to settle.
- You must process return requests and respond to customer messages within 24 hours, even if your listings are set to Inactive.
- You can update your settings to receive return request emails with links to authorize, close, or reply, and request that Amazon authorize return requests automatically.
Fulfillment by Amazon (FBA) is your best ally when you go on vacation.
Working with FBA will allow you to have many advantages, which are reflected in the complete management of the sale and the return of the products in case there is one, as well as its distribution. Beyond this, your products will have the Prime label and the text Fulfilled by Amazon.
All of the aforementioned encourages consumers to make purchases with greater confidence, since they are convinced that Amazon will deliver the product they request on time and in good condition. Having your products in FBA logistics helps you in every way.
It is common to ask “How much stock should I send to FBA?” before I go on vacation. For this, it is important to carry out a study and some sales forecasts looking at the history of past months and other years at the same time.
In addition to setting your Amazon Seller account on vacation mode, here's another tip.
If you are one of the people who, even taking into account all the points mentioned above, is still insecure and thinks that something can go wrong. We recommend downloading the Amazon seller app so you can access your account and respond to messages from anywhere with a smartphone with an internet connection. The application is available for Android and IOS.
If you still have difficulties putting your account in vacation mode after completing the previous steps or you have any questions that you have not been able to resolve, do not hesitate to contact us, at Década we have all the necessary tools so that your Amazon account improves every day and the performance is better and better. Visit our website Decada for any additional information.